Best Towing Membership Program

[patticake]

I must echo the statement of Bill and Rita's. No fun sitting on the side of the road
for over 6 hours waiting for Bad Sam to decide where to tow me!!!

[iamflagman]

One thing to keep in mind is that any towing membership program can have a bad day or days, they depend on service contractors in specific areas of the country, with some of the companies working for all of the towing programs in some areas, so if lets say that you are here in South Carolina and and you need a tow and you are using brand A towing membership and you get excellent service, that doesn't necessarily mean that you are going to get the same service throughout the country. They are all at the mercy of the tow truck / service companies and they all have good days and bad days, so this question belongs in the same category as;

What is the best tire?
What is the best oil?
What is the best fuel?
What is the best insurance?
what is the best toad?

And it can go on and on and on and....................................


Personally, I have been using the Good Sam Emergency Towing package for over twenty-five years and I have had both of my busses and two of my personal vehicles for a total of seven times and I have not had a bad experience with them, but that can change the very next time too, just like any towing package service. I have heard the same from members that are using packages that are serviced by other companies too, non of them have a perfect record.

I had Progressive a few years back. We were headed to a New Year's trip when I pulled to the side of the road to check the GPS for distance. It several hours waiting for Progressive(Cross Country) to find some one to get me out. I had to pay for the service and get reimbursement after I got home. I asked the owner of the tow service that pulled me out questions about different road service and why it was so hard to find serviceers his reply was that"most delay in paying or try to pay rates that so low the can not make money." I asked about Coachnet his reply was"they pay promptly and at a rate that is realistic" . The Good Sam ERS is provided by Affinity. Most of the ERS go to a phone bank that answers the calls. When I put the bird back on the road I will go with Coahnet, just my opinion.

[spirit]

Just got my bus back from the repair shop (new King pins), and drove it to my storage facility. While maneuvering in the lot the BUS got stuck in the SAND. I called GOOD SAM after answering many question concerned about security, etc they told me they don't cover a tow if the bus is not on a road way, since i was in a parking lot I had to pay for the tow myself, which is what happened. IS this unusual, i feel ripped off by GS and want to know of any other experiences like this and any alternatives to GS.
Ted

[racin41bb]

Isn't GS great--after paying over $900 to the road angel GS sent (no help) they towed us to a Wal-Mart and left us there for 14 hrs. Seems to me most WMs have parking lots-go figure. Now have Coach Net and the only time I used them was for a flat tire. Charged us a whopping $6.19 for a new valve.