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Old 07-17-2019
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Steelwheels Steelwheels is offline
Senior Member
Join Date: Aug 2011
Location: Albuquerque & Downers Grove
Posts: 1,373

Make sure you document everything and screen shot the wrong part number listed connected to the BMC before they change it. I think this would be covered by PayPal’s buyers guaranteed, and now you’ve sent the part back and have nothing. I know this won’t help, but with a credit card you have more as far as a payment dispute I think they have more clout with getting merchants to comply.
I think PayPal should back you up though, they did not describe the product properly and listed the wrong part number. I’d get on PayPal to cover you and get your money back.
Kiki B
Downers Grove, IL
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