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M380 (Unique Issues) If you have a unique issue with your M380 model coach and it can't be answered in one of the other forums here, then this is where you can list it.....list your M380 Parts here too.

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  #11  
Old 02-11-2015
Dennis Dennis is offline
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Thanks Marv. My next step was going to test the power at that switch. By hooking up a 12 volt battery I was able to determine the step motor works find, but I have no power in the red wire that brings power to the motor. Is this red wire suppose to be hot when the ignition key is on? How did you solve your problem once you found power in the switch...how did you bring it down to the motor?
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2004 M380
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  #12  
Old 02-11-2015
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Here is the wiring diagram:

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Don Bradner
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2015 Jeep Grand Cherokee
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  #13  
Old 02-11-2015
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Here is the manual, which includes testing instructions: http://support.powergearus.com/techdocs/875.pdf
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Don Bradner
Current: No RV at this time
2015 Jeep Grand Cherokee
Prior: 2004 M380 Double Slide
Prior: 1990 WB40 "Blue Thunder"
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  #14  
Old 02-11-2015
jameseerwin jameseerwin is offline
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the breaker for step on a 450 is under drivers seat from outside access door

Jamie Erwin
2006 M450
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  #15  
Old 02-11-2015
Dennis Dennis is offline
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Don this information is great, thank you. Jamie, thanks too. I did look in that breaker box and did not see any tripped breakers, but will look again. Thanks guys, much appreciated.
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2004 M380
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  #16  
Old 03-28-2019
Dennis Dennis is offline
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Entry step problem again and seeking some sage advice. First time in a long time I used the entry step lock switch on the dash to lock the entry step in when the coach was about to be towed due to a another starter issue. Long story short the step failed to come out again after unlocking the switch. In trouble shooting I discovered if I shorted out the lower right relay slot on the entry step relay the step goes out and if I short the same slot again, the step goes in. I've swapped the relay out, but that didn't fix the problem. I don't seem to have any magnetism in the electro magnet on the door sensor. So in my head I've narrowed the possibilities down to the entry door lock switch, a faulty electro magnet head, or a broken wire between the electro magnet and the circuit board. Last time I had a problem it was a broken wire right where the entry door hinges are and it was a mighty think piece of wire and when I reattached it, it was stretched pretty tight, but no problems until now, years later. Maybe the wire broke during towing. Before I have to take the door off and somehow get behind the circuit breaker panel I figured I would float this out to you guys for your thoughts. As always, much appreciated. Dennis
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  #17  
Old 03-29-2019
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Dennis, did you check to see if the door magnet is loose?
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2015 Jeep Grand Cherokee
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Prior: 1990 WB40 "Blue Thunder"
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  #18  
Old 03-29-2019
Dennis Dennis is offline
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Thanks Don, the actually the first thing I did. It is solid as a rock.
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  #19  
Old 03-29-2019
D L Hunt D L Hunt is offline
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Hi Dennis, lead some what the same problem. I found the wire that goes through the door frame is rough inside and wire pulls apart . Have to take off door cover & dash cover. There are 5 wires in side . Good luck. Use the test in Manuel to check motor
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  #20  
Old 03-29-2019
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How are your batteries? When you had your starter issue did they turn your rear chassis switch OFF? Sorry, had to ask. Not at home to check, but think the step is powered by the engine batts. With good power & the dash step switch ON, if you hold a magnet up to the door switch/sensor does the step trigger? If you have power and it doesn’t, I agree with Dan. Willing to bet the trigger wire running between the door sensor and the step controller is broken. You mention in a prior post that the wires were stretched tight/broke. The door entry point is a known weak point. With all the door open/closings that wire also broke on mine. It was stretched tight and repairing it was a bear. BB did not provide enough slack on either side to pull it out and do the repair so gaining access is a pain, especially on the coach side.

BTW - May be wrong but don’t think the door sensor switch is an “electro magnet”. It’s a simple magnet triggered NO/NC switch like a window alarm sensor. The switch is in the door with that trigger wire running into the coach through that choke point. The magnet is on the door frame.
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